Privacy Policy

InpatientRehabPlacement.com ("we," "us," or "our") operates as an independent addiction treatment directory. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit inpatientrehabplacement.com or contact us by phone. By using this site, you agree to the practices described here.

1. Information We Collect

Information You Provide Directly

When you submit a contact form, request a call-back, or otherwise reach out to us, we may collect:

• Name
• Email address
• Phone number
• State or ZIP code
• Insurance type (if voluntarily provided)
• Any other information you choose to include in a message

We encourage you not to submit sensitive health, medical, or financial information through web forms. For sensitive matters, speak directly with one of our advisors by phone.

Information Collected Automatically

When you visit the site, we automatically receive certain technical information, including:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Pages viewed and time spent
• Referring URLs
• Device type (mobile, desktop, tablet)

Call Data

If you call us using a phone number displayed on this site, call metadata may be collected by CallRail (our call-tracking provider) including call duration, time of call, and the originating phone number. Calls may be recorded for quality assurance. You will be notified at the start of any recorded call.

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the site. Cookies are small text files stored on your device.

Types of Cookies We Use

• Strictly Necessary: Required for the site to function. Cannot be disabled.
• Analytics: Help us understand how visitors use the site (e.g., Google Analytics). These are anonymous and aggregate.
• Marketing / Call Tracking: CallRail uses cookies to swap phone numbers for lead attribution.

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. We honor Do Not Track (DNT) browser signals where technically feasible.

3. Third-Party Services

Google Analytics

We use Google Analytics to analyze aggregate site traffic. Google Analytics collects anonymized data about page views, sessions, and user behavior. We have enabled IP anonymization. For more information, see Google's Privacy Policy. You can opt out via the Google Analytics Opt-Out Browser Add-on.

CallRail

CallRail is our call-tracking and lead-management platform. It replaces the phone numbers displayed on this site with tracking numbers to attribute calls to specific marketing channels. CallRail may set cookies and collect call metadata. See CallRail's Privacy Policy for details.

Prodest Insurance Group

If you click through to Prodest Insurance Group (an affiliated company), your interaction with their site is governed by Prodest's separate privacy policy. We may share limited referral data (e.g., originating page URL) to track lead sources.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and connect you with appropriate treatment resources
• Operate and improve the site
• Analyze traffic and usage patterns (in aggregate)
• Attribute and optimize marketing campaigns
• Comply with legal obligations
• Prevent fraud and ensure site security

We do not use your information to make automated decisions that have legal or significant effects on you.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Vendors who help us operate the site (hosting, analytics, call tracking) under confidentiality agreements.
• Treatment Referrals: If you request a referral or callback, we may share your contact information with the treatment facility or advisor you have been connected with. You will be informed before any such sharing.
• Legal Requirements: If required by law, court order, or to protect the rights, property, or safety of our users or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to the acquirer honoring this Privacy Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law, typically no longer than 24 months from your last interaction with us. Call recordings are retained for up to 12 months. You may request deletion at any time (see Your Rights below).

7. Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at the address below. We will respond within 45 days.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights including: access, correction, deletion, restriction of processing, data portability, and objection to processing. To exercise these rights, contact us. We will respond within 30 days.

8. Data Security

We use HTTPS encryption on all pages, restrict access to personal data to authorized personnel only, and regularly review our security practices. No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

This site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us