Contact Us

1. Treatment Help

If you or a loved one needs help finding addiction treatment, our advisors are available to assist you right now. Calls are free, confidential, and carry no obligation.

Our team can help you verify insurance coverage, understand treatment options, and connect you with a vetted inpatient rehab facility near you.

2. General Inquiries

For questions about our website, directory, or services that are not treatment-related:

3. Facility Updates & Corrections

Our directory is built on verified data from SAMHSA and other federal sources. If you are a facility administrator or have identified inaccurate information in our listings, we want to hear from you.

Please include the following in your message:

• Facility name and location (city, state)
• The specific information that needs to be corrected
• Updated information with any supporting documentation
• Your name and role (if representing a facility)

We review all correction requests and update our listings promptly when inaccuracies are confirmed.

4. Media Inquiries

Members of the press seeking information, data, or expert commentary on addiction treatment topics may reach our communications team:

5. Crisis Resources

If you or someone you know is in immediate danger, call 911. For mental health or substance use crises, the following resources are available 24/7:

These are national services operated by the federal government and are always free of charge.

6. Response Times

Treatment helpline: Advisors are available 24 hours a day, 7 days a week. Call (888) 289-4333 for immediate assistance.

Email inquiries: We aim to respond to all emails within 1–2 business days. Facility correction requests may take up to 5 business days to investigate and resolve.

Business hours: Our administrative team is available Monday through Friday, 9:00 AM – 6:00 PM Eastern Time.